网络设备维修案例
设备型号:WS-C2960X-48FPD-L
一,故障现象:
1.客户反馈连接WS-C2960X-48FPD-L POE交接机23口AP设备供电异常且指示灯不亮 ,收到客户设备后开机自检正常,日志信息23口poe自动断开重启反复报错。
May 21 00:05:34.393: %ILPOWER-7-DETECT: Interface Gi1/0/23: Power Device detected: Cisco PD
May 21 00:05:35.078: %ILPOWER-5-POWER_GRANTED: Interface Gi1/0/23: Power grante
May 21 00:05:35.173: %ILPOWER-5-IEEE_DISCONNECT: Interface Gi1/0/23: PD removed
May 21 00:05:43.474: %ILPOWER-7-DETECT: Interface Gi1/0/23: Power Device detected: Cisco PD
May 21 00:05:44.134: %ILPOWER-5-POWER_GRANTED: Interface Gi1/0/23: Power granted
May 21 00:05:44.417: %ILPOWER-5-IEEE_DISCONNECT: Interface Gi1/0/23: PD removed
二,故障维修判定:
1.初步诊断为设备POE供电模块故障,拆开机器取下主板观察POE供电模块没有明显烧坏痕迹。
2.测量23端口对应poe控制芯片U3以及对应的mos管极内阻异常,栅极的阻抗不通电情况下只有0.029, 故障点为mos管有内部击穿现象。
3. 更换好的MOS管后再次测量mos管极内阻正常。
四,维修完成:
4. 装好机器开机测试故障解决,查看日志功能正常。
Compiled Thu 02-Jun-16 01:31 by prod_rel_team
May 20 23:52:23.267: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to down
May 20 23:52:24.267: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to down
May 20 23:55:05.698: %LINK-5-CHANGED: Interface Vlan1, changed state to administratively down
May 20 23:55:05.698: %LINK-5-CHANGED: Interface FastEthernet0, changed state to administratively down
May 20 23:56:27.257: %ILPOWER-7-DETECT: Interface Gi1/0/23: Power Device detected: IEEE PD
May 20 23:56:28.232: %ILPOWER-5-POWER_GRANTED: Interface Gi1/0/23: Power granted
May 20 23:56:37.092: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/23, changed state to up
May 20 23:56:38.095: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/23, changed state to up
May 20 23:56:57.047: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/23, changed state to down
May 20 23:56:58.053: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/23, changed state to down
May 20 23:57:00.968: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/23, changed state to up
May 20 23:57:01.971: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/23, changed state to up
May 20 23:57:04.852: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/23, changed state to down
May 20 23:57:05.851: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/23, changed state to down
May 20 23:57:08.770: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/23, changed state to up
May 20 23:57:09.769: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/23, changed state to up
Switch#
网度通信具有维修企业技术等级证书二级资质,拥有多种类型设备的专业测试环境、烤机环境,可专业提供各类网络设备、服务器、板卡等硬件设备产品芯片级快速维修,建立了完善的ICT设备故障数据库和维修技术数据库,通过强大的技术支持力量和检测平台,可以保障为客户坏损的设备提供快捷、高效的维修服务。公司技术人员在IT行业从事设备运维维修时间长,尤其对高端设备维修经验丰富(如思科CRS、ASR、N7K、N9K、A9K、2960X、3850、3650、ISR4000系列、瞻博、F5等品牌各类高端交换路由设备 ),故障分析技术专业,修复率高。
所有维修报价收到客户确认后再维修。我司坚持诚信为本,不过度维修,只针对实际故障进行合理修复。 通过维修挽救客户高端机型设备 ,以较低成本修复高价值设备 ,为客户节省采购新机的高昂成本。